"Personal Information" is Information that can be used to uniquely identify or contact a single person or business entity. Examples of personal information include a personal name or company name, telephone number, and email address.
Personal Information Collection
We collect Personal Information when you elect to provide such information to us, such as when you register for or use any service, request additional information from us about our products and services, or submit an email to us. We also collect Personal Information in conjunction with providing our products and services, including maintenance and support thereof. The information that might collect by us such as the statistics data of your usage when utilize the software.
Personal Information Use
In general, we have no intention to use your personal information. We only use your personal data for specific purpose. Your information can be used to us to provide you with the information, products or services that you have requested and, if applicable, charging you for the products or services you have ordered. Statistical data that you have been resulted when using this software is also kind of information that we possibly use it for software development and marketing purpose. We may use Personal Information for internal purposes such as helping use develop, deliver and improve our products, services, content, and advertising. Your personal information can be used to notify important notices regarding our products and services.
Transfer of Personal Information
In some cases, your personal information might be shared to other parties. But, it will only happen in very specific event such as when any abuse or criminal action that makes the authorized law need that information to be released by us. Any request by the law must be provided with authoritative procedure.
Third Party Relation
We may also disclose Personal Information with our affiliates as well as other companies with which we have relationships in order to provide you with the information, products or services that you have requested. It will happen in some condition, such as when you subscribing our product and made a payment. The payment process will be directed to related parties that have authorization to provide the purchasing system. At this stage, the responsibility of information use is granted to that party.
We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will not share your personally identifiable information with these third parties, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
Changing or Deleting Information
If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications. We will never sell your Personal Information to third parties. If you are a registered user of the Service, you may access and update or correct the information you provided to us by e-mailing us at firstname.lastname@example.org.
We are highly committed to serve transparency principle to our users. If you wish to review any information that you have submitted to us, please contact us by mail to email@example.com.
Compliance with Laws and Law Enforcement
PT. Tridaya Cipta cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Keponet or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law. Our regulation references are according to regional and international policy, such as the GDPR (General Data Protection Regulation) by Europe Union.
Product Delivery Policy
All of the transaction that has been made through third party will be confirmed by direct mail on our system. The mail will contain the information about the amount of transaction that has been made and the detailed bill about the subscription that purchased. When an error is occurred during the transaction that made one of the party does not obtain the decent procure that has been arranged, a customer can notify us by sending e-mail to firstname.lastname@example.org first. A complaint will be processed if it is reported in maximum 3 working days after the transaction. Any abuse of law during the transaction that identified will be directly processed to the court with no exception of perpetrator.
In case of any mistake that found during the transaction that causes the customer to not have the products that have been approved to be purchased, the company will have responsibility to review the transaction and check for fault. Customer could address report first to the company if he doesn’t receive the promised product after transaction. Company should take a refund to the customer if after the review process, user is considerably being aggrieved. The refund will be generated in 3 working days in maximum after the conclusion is admitted.
Keponet is very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting in the Service in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Links to Other Sites
PT Tridaya Cipta
Jalan By Pass Ngurah Rai No.67
Bali 80361 - Indonesia