Keponet Knowledge Base

What are the advantages of ordering room service via Keponet (Digitally processed) ?

• Keponet application is easy to learn by hotel staff (User Friendly).
• Efficiency of hotel expenses because the hotel does not need to print a room service catalog for each room.
• Making the handling process and processing time of a guest order is more effective, more efficient, and faster.
• Accurate order details for each item, so that what the guests want will be accordance with the guest notes from the beginning until the order is presented.
• Fair workload for each staff.
• Management can find out all guest request status in real time.
• Good control of guest orders, so the guest orders are guaranteed to arrive at the guest.
• Unambiguous hotel guest identity so there is no mistake when delivering guest order.
• All orders from hotel guests will be handled directly by the relevant staff.
• Assist management in making fair decisions in providing reward for the performance results of each staff.
• Realtime reporting that allows management to make decisions and steps to improve the quality of service time.