Guest Service :
a controversy

Guest request by any definition is the highest priority in a hotel service.

It is the basic knowledge of every hotel service.

However, applying an adequate technology of hotel management system to meet various guest requests is not enough.

The adequate technology brings guest request to enter the realm of ineffective procedure.

This will probably lead guest satisfaction to enter rock bottom.


Keponet : The Breakthrough

Keponet offers the effective and profitable solution to meet the guest requests which in turn will bring the guests experience to enter a greater dimension of satisfaction.

Request management system

for each location

within the hotel area

Invite - Join System

for bigger task that

need more man-power

Multi Departement

Request Assignment


to Upper Position

Analytic Data

for Manager




Announcement / Alert


  • Cloud based app, no need to setup server
  • Instant deploy, instant access
  • Real time guest request status monitoring
  • Elaborately customized user management feature
  • Detailed request report
  • Compatible for hotel operation that operator based, independent based, or both

Available on web and mobile

(iOS and Android)

Corporate Address

PT Tridaya Cipta

Jalan By Pass Ngurah Rai No.67


Bali 80361 - Indonesia